To ensure the best customer experience, Simone Pérèle will only accept the return of product(s) purchased at www.simoneperele.sg for a refund within 30 days. To ensure a full and prompt refund, please make sure to carefully review our terms and conditions below.

How To Make A Return

All items must be in new, unwashed, unworn, odor-free condition in original packaging with tags attached.

Should you need any assistance, please email us at hello@simoneperele.sg.

All items must be returned to the following address:

Simone Pérèle @ Takashimaya
391 Orchard Road Singapore 238872
Level 3, Lingerie Salon

Refunds

A refund will be issued to the original form of payment within 30 days of the receipt of returned merchandise.

To ensure a full refund, please make sure to read and respect our return terms and conditions. We reserve the right to refuse returns that do not respect our return policy.

Exchanges

We are currently not offering exchanges. If you need a new size, colour, or style, we recommend you return your initial order and simply place a new order for your desired item(s.)

Returning a Gift You Received

Simone Pérèle will gladly accept the return of a gift you received. The amount of the gift will be fully credited to the credit card used for purchase. To ensure a full refund, please make sure to respect our return terms and conditions.

Questions?

If you have any questions, do not hesitate to contact us:

Email us at hello@simoneperele.sg